Terms of service

Terms of Service

Overview

Welcome to Asinktattoo! The terms "we", "us" and "our" refer to Asinktattoo. Asinktattoo is a store operated by ASIANA-29 Ltd., with registered office in Sliven, 6 Yane Sandanski St., company registration number 204965954. Asinktattoo operates this store and site, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalised shopping experience (the "Services"). Asinktattoo is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced in this document (the "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitation of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

Section 1 – Access and account

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minors in your care to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your e-mail address, billing address, payment and shipping information. You represent and warrant that all information you provide in our stores is accurate, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account login details and for all activity in your account. You may not transfer, sell, assign or license your account to any other person.

Section 2 – Our products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colours or appearance of a product may differ from how they appear on screen, depending on the type of device you use to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be the same as described or shown in our online stores.

All product descriptions may be changed at any time, without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 – Orders

When you place an order, you make an offer to purchase. Asinktattoo reserves the right to accept or refuse your order for any reason, at its discretion. Your order is not accepted until Asinktattoo confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Asinktattoo may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify or cancel an order, we will attempt to notify you by contacting you at the e-mail address, billing address and/or phone number provided when the order was placed.

Your purchases may be returned or exchanged only in accordance with our Return and Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

Section 4 – Prices and billing

Prices, discounts and promotions may change without prior notice. The price charged for a product or service will be the price in force at the time the order is placed and will be stated in the order confirmation e-mail. Unless explicitly stated otherwise, displayed prices do not include shipping, handling, customs formalities or import duties.

Prices displayed in our online stores may differ from prices offered in physical stores or in other stores operated by external entities. From time to time we may offer promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our store. You agree to promptly update your account and other information, including your e-mail address and payment details, so that we can complete your transaction and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct and complete, (ii) you are duly authorised to use the relevant payment method for the purchase, (iii) charges incurred by you will be honoured by your payment provider and (iv) you will pay the charges incurred at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Section 5 – Shipping and delivery

We are not responsible for shipping and delivery delays. Delivery time is an estimate only and is not guaranteed. We are not responsible for delays caused by carriers, customs formalities or events beyond our control. Full delivery terms are available in our Shipping Policy.

Section 6 – Intellectual property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio materials, and the design, selection and arrangement thereof, are owned by Asinktattoo, its affiliates or licensors and are protected by applicable intellectual property law in Bulgaria, the European Union and other countries.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material within the Services without our prior written consent. Except as explicitly provided herein, nothing in these Terms grants, or shall be construed as granting, a licence or other rights to you under any patent, trademark, copyright or other intellectual property belonging to Asinktattoo, Shopify or any external entity. Unauthorised use of the Services may constitute a breach of applicable intellectual property law. All rights not explicitly granted in this document are reserved by Asinktattoo.

The Asinktattoo name, logos, product and service names, designs and slogans are marks of Asinktattoo or its affiliates or licensors. You must not use such marks without the prior written permission of Asinktattoo. The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans within the Services are trademarks of their respective owners.

Section 7 – Optional tools

You may be given access to customer tools offered by external entities as part of the Services, which we do not monitor, control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional external tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant external provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms of Service.

Section 8 – External links

The Services may contain materials and hyperlinks to websites provided or operated by external entities (including any embedded external functionality). We are not responsible for examining or evaluating the content or accuracy of external materials or websites you choose to access. If you decide to leave the Services to access these external materials or sites, you do so at your own risk.

We are not liable for any harm or damages related to your access to any external site or your purchase or use of any products, services, resources or content on any external site. Please review the policies and practices of external entities carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding external products and services should be directed to the external entity.

Section 9 – Relationship with Shopify

Asinktattoo is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Asinktattoo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Asinktattoo, including any injury, damage or loss resulting from purchases of products and services. You hereby explicitly release Shopify and its affiliates from any claims, damages and liabilities arising from or related to your purchases and transactions with Asinktattoo.

Section 10 – Privacy policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to the Shopify Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with external entities that may be located in countries other than the one where you live, for the purpose of providing services to you. Please see our Privacy Policy for more information about how we, Shopify and our partners use your personal information.

Section 11 – Feedback

If you submit, upload, post, e-mail or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium, for any purpose, including commercial use. For example, we may use our rights under this licence to operate, provide, evaluate, improve and promote the Services and to fulfil our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to any Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We have not and shall have no obligation (1) to keep your Feedback confidential; (2) to compensate you for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine, at our discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any rights of any external entity, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your Feedback will not be libellous or unlawful, abusive or obscene, and will not contain computer viruses or other malware that could in any way affect the operation of the Services or any related site. You may not use a false e-mail address, pretend to be someone other than yourself, or mislead us or external entities as to the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility and no liability for Feedback posted by you or by any external entity.

Section 12 – Errors, inaccuracies and omissions

Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

Section 13 – Prohibited uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) in violation of any international, European Union, national or local regulations, rules, laws or ordinances; (c) in violation of our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail", "chain letter", "spam" or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use of the Services, or which, as determined by us, may harm Asinktattoo, Shopify or users of the Services, or expose them to liability.

You additionally agree: (a) not to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) not to reproduce, duplicate, copy, scrape, sell, resell or exploit any portion of the Services; (c) not to collect or track the personal information of others; (d) not to spam, phish, harvest data or fraudulently obtain information within the Services; (e) not to use any robot, spider, scraping technology, data mining and extraction tools, automated devices or processes, AI tools or any automated or manual means to access the Services; or (f) not to interfere with, bypass or circumvent security or authorisation features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

Section 14 – Agents

14.1 This section (the "Agent Terms") applies if you use, permit, enable or cause an Agent to be deployed to access, use or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous actions on behalf of, or at the instruction of, any person or entity, and that may be executed on behalf of, or using the device of, a person without direct supervision.

14.2 No Agent may access, use or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements of section 14.4 below. In addition, no Agent may access, use or interact with the Services if we have requested that the Agent not access, use or interact with a service.

14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses and interacts with the Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request originates from an Agent and disclose the name of the Agent by including the following information in the request's user-agent string: "Agent/[agent name]"; (ii) not hide or obscure the fact that any access, use or interactions originate from an Agent, such as by (a) imitating human behaviour and interaction patterns or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) answer truthfully any question or prompt designed to determine whether interactions come from a human being or a computer; (iv) not bypass or otherwise evade any measure intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.

Section 15 – Termination

We may terminate this agreement or your access to the Services (or any part thereof) at our discretion, at any time and without prior notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

Section 16 – Disclaimer of warranties

The information presented on or through the Services is made available solely for general information purposes. We do not guarantee the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of their contents.

EXCEPT AS EXPLICITLY STATED BY ASINKTATTOO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. This clause does not affect the legal guarantee of conformity and the other mandatory rights you have as a consumer.

Section 17 – Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL ASINKTATTOO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY WHERE SUCH EXCLUSION OR LIMITATION IS NOT PERMITTED BY LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE OR FOR FRAUD.

Section 18 – Indemnification

You agree to indemnify, defend and hold harmless Asinktattoo, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any external entity due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of an external entity, or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification, provided that any failure to promptly notify you shall not relieve you of your obligations, except to the extent you are materially prejudiced. We may control the defence and settlement of any such claim at your expense, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in support of indemnification claims, including by providing relevant documents.

Section 19 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, with such determination not affecting the validity and enforceability of any other remaining provisions.

Section 20 – Waiver; entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 – Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice to you.

Section 22 – Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without prejudice to the mandatory consumer protection provisions in force in your country of habitual residence in the European Union. Disputes shall be resolved by the competent courts at the registered office of Asinktattoo; as a consumer, you may also bring proceedings before the competent courts of your place of residence, in accordance with the law.

Section 23 – Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 – Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any significant changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 – Contact information

Questions about the Terms of Service should be sent to us at contact@asinktattoo.com.

Our contact information is set out below:

  • Trading name: Asinktattoo
  • Operator (company): ASIANA-29 Ltd.
  • E-mail: contact@asinktattoo.com
  • Registered office: Sliven, 6 Yane Sandanski St.
  • Telephone: +359 892 989 890
  • Registration number (EIK): 204965954
  • VAT number: [to be completed if the company is registered for VAT]